All Posts By

swiftwin_68jtvt

GCP Migration – White Paper

By Cloud Integration

Business Challenges

  • Text to replace

Our Solution

  • Utilize best-of-breed technologies to automate campaign process such as build, validate, approve, and deploy in a consistent and efficient manner.
  • Build optimal email and text messages journeys and triggers to anticipate and deliver the next best action for every customer
  • Dynamic email templates for faster delivery and to cater personalized content for every customer
  • User generated content marketing to increase customer engagement
  • Pair customer data and AI powered recommendations based on user behavior and affinity.

Benefits Delivered

  • Improved speed-to-market by 50% with ability to make last minute changes and cost efficiency of up to 30%
  • Increased engagement and open rates by at least 25%
  • Improved sales conversions and cross-sell/up-sell opportunities

Want to hear more about this?

Marketing Automation

By Cloud Integration

Business Challenges

  • Marketing campaigns builds have longer lead times, costly, and not optimized and personalized to the need of a customer.

Our Solution

  • Utilize best-of-breed technologies to automate campaign process such as build, validate, approve, and deploy in a consistent and efficient manner.
  • Build optimal email and text messages journeys and triggers to anticipate and deliver the next best action for every customer
  • Dynamic email templates for faster delivery and to cater personalized content for every customer
  • User generated content marketing to increase customer engagement
  • Pair customer data and AI powered recommendations based on user behavior and affinity.

Benefits Delivered

  • Improved speed-to-market by 50% with ability to make last minute changes and cost efficiency of up to 30%
  • Increased engagement and open rates by at least 25%
  • Improved sales conversions and cross-sell/up-sell opportunities

Want to hear more about this?

SwiftWIN is now part of CONCORD

SwiftWIN is now part of CONCORD

Commerce and Service Cloud Integration

By Cloud Integration

Business Challenges

  • Obtain a 360-degree view of the customer
  • Manage Marketing and Customer Service on a single platform with a consolidated view of customer’s profile and purchase history

Our Solution

  • Integrate Commerce Cloud with Service Cloud using Connector App
  • A Connector is installed on the Service Cloud so that it interfaces with Commerce Cloud using OCAPIs
  • Commerce Cloud interfaces with Service Cloud using REST APIs

Benefits Delivered

  • Provides ability to Customer Service Agents to have a customer’s complete order history details within Service cloud while assisting them over a call
  • Agents will be able to create orders on behalf of the customer from Service Cloud
  • Commerce Cloud registered users can be targeted for further Marketing

Want to hear more about this?

SwiftWIN is now part of CONCORD

SwiftWIN is now part of CONCORD

Marketplace with Commerce Cloud

By Platform Integration

Business Challenges

  • Create new Commission based Revenue Model by selling noncompeting products from other sellers online
  • Sell products on other marketplaces to expand the customer reach and top-line revenue

Our Solution

  • Integrated with eBay WebStore to sell products on eBay website
  • Developed Commerce Cloud based new website to extend the eBay Marketplace experience to its customers
  • Leveraged Commerce Cloud to cut down time to market significantly and bring inherent e-commerce capabilities to the new website

Benefits Delivered

  • Expanded client’s customer base and product assortment at lower cost

Want to hear more about this?

SwiftWIN is now part of CONCORD

SwiftWIN is now part of CONCORD

Endless Aisle Store App with Commerce Cloud

By Application Integration

Business Challenges

  • Store associates are not equipped to access digital storefront to complete customer sales in the store

Our Solution

  • Integrate Endless Aisle app to SFCC to consume customer, product, inventory and pricing data
  • Find additional product styles and sizes, make recommendations based on buyer preferences
  • Perform price and shipping overrides, look at customers’ wish lists, and checkout list
  • Customize for store inventory, pricing and wayfinding information

Benefits Delivered

  • Increased footfalls, sales conversions and cross-sell/upsell opportunities
  • Enhanced customer experience with wider choice and faster service
  • Capture more customer insights
  • Inventory expansion without increasing the floor space

Want to hear more about this?

SwiftWIN is now part of CONCORD

SwiftWIN is now part of CONCORD

Online Personalized Photo Framing

By Image Processing

Business Challenges

  • Provide a custom and personalized photo framing experience to the customers
  • Increase salability of photo/canvas frames by providing a preview of customers’ photos online

Our Solution

  • Scaled pixel perfect image previews using user uploaded image and frames
  • Dynamic frame size calculation
  • Pricing model based on selected frame sizes
  • Image processing of 1TB of art images
  • Dynamic image DPI calculation to provide best quality prints

Benefits Delivered

  • Increased online revenues for framing
  • Easy customer access to thousands of artwork

Want to hear more about this?

Accelerate Microsite Development

By Microsite

Business Challenges

  • Expand salability of high profit making
  • Target and acquire new niche customer base

Our Solution

  • Developed a flexible and extensible microsite accelerator to significantly reduce time to market for upcoming brands
  • Flexibility to use one of the predefined UXs or create a new one
  • Leverage existing investment to launch more brands

Benefits Delivered

  • A Streamlined process established to launch a new brand in a short span of time
  • Minimal impact on existing brand’s operability

Want to hear more about this?

SwiftWIN is now part of CONCORD

SwiftWIN is now part of CONCORD