Power through your Digital
transformation journey

B2B, B2C, Marketplace

Read More

Unlock full potential of your enterprise
with a holistic data strategy

Integrations, Analytics, AI / ML

Read More

Accelerate your Cloud
journey with us

Google Cloud Platform

Azure

Snowflake

Read More

Embrace the New Normal

Curbside pickup

Contactless shopping

Appointments for In-Store Services

Virtual classes

Read More

Power through
your Digital
transformation
journey

B2B, B2C, Marketplace

Read More

Unlock full potential of
your enterprise with a
holistic data strategy

Integrations, Analytics, AI / ML

Read More

Accelerate your
Cloud journey
with us

Google Cloud Platform

Azure

Snowflake

Read More

Embrace the New Normal

Curbside pickup

Contactless shopping

Appointments for In-Store Services

Virtual classes

Read More

Accelerating Enterprise Success

We are a niche digital partner with a goal of enhancing customer experience and engagement for retailers. We have helped many NRF Top 100 Retailers embark on successful initiatives such as Connected Commerce and Customer 360, allowing them to continually optimize these projects for long term success.

Digital Transformation.

Fulfilling customer experience starts way before a customer places an order and continues even after they click the button. Here at Concord Retail, we strive to provide the best solutions to enable your digital transformation journey for optimal customer experience and engagement.

Our team has led a number of initiatives with a proven track record of improving conversion and brand affinity; these include BOPIS, Shop My Store, contactless checkout, curbside pickup, and digital marketing automation to name a few. We implement and extend all of the major commerce platforms (Mobile App, POS, and OMS) by providing innovative pre-built extensions.

Data Potential – Fully unlocked.

Data-driven organizations consolidate siloed data sources and migrate legacy systems to deliver analytics and intelligence that inform everything from operations process automation to customer experiences. Lower costs and democratized data increase speed of access and management.

We are delivering on a data’s promise by helping our clients to first build a modern digital data hub — regardless of their starting point. Whether that be ideas and iteration, piloting, data migration, full implementation, or expansion of existing systems, we help them achieve their business goals by providing very meaningful and timely insights.

Our comprehensive solutions deliver the precision that drives competitiveness by leveraging our blueprint for data integration and data science. We leverage capabilities of state-of-the-art platforms such as Snowflake, Google Big Query to achieve Customer 360 and Personalization powered by AI.

The Paradigm Shift to Cloud.

Whether you are migrating an existing environment or on-premise applications to the cloud, or developing and managing cloud-based applications, Concord Retail is your go-to partner. We enable infrastructure transformations, supporting you with cloud strategy and the best-in-class cloud services. Scalability, security, and increased flexibilities– experience the power of Cloud and all of its capabilities. When you partner with Concord Retail, you partner with leaders in SaaS, PasS, and IasS. Furthermore, our association with Google, Amazon, Salesforce, and many others, ensures that we have the expertise and support to be a Strategic Cloud Partner.

Safeguarding against Threats. Seen and Unforeseen.

Today, the most important concern for organizations around the globe is Data Security. Concord Retail answers this concern with expertly crafted security solution architecture, design, development, testing, and independent evaluation. We provide a comprehensive set of security implementation and consulting services to enterprises and Independent Software Vendors (ISVs). These services are PCI and GDPR compliant, and help prevent and manage cyber-attacks from a variety of sources. We understand issues of Information Security and associated risk and are a trusted partner of established providers of security products and services. From design to development, to testing, we are one-stop for supporting web appliance and cloud security solutions.

Digital Transformation.

Fulfilling customer experience starts way before a customer places an order and continues even after they click the button. Here at Concord Retail, we strive to provide the best solutions to enable your digital transformation journey for optimal customer experience and engagement.

Our team has led a number of initiatives with a proven track record of improving conversion and brand affinity; these include BOPIS, Shop My Store, contactless checkout, curbside pickup, and digital marketing automation to name a few. We implement and extend all of the major commerce platforms (Mobile App, POS, and OMS) by providing innovative pre-built extensions.

Data Potential – Fully unlocked.

Data-driven organizations consolidate siloed data sources and migrate legacy systems to deliver analytics and intelligence that inform everything from operations process automation to customer experiences. Lower costs and democratized data increase speed of access and management.

We are delivering on a data’s promise by helping our clients to first build a modern digital data hub — regardless of their starting point. Whether that be ideas and iteration, piloting, data migration, full implementation, or expansion of existing systems, we help them achieve their business goals by providing very meaningful and timely insights.

Our comprehensive solutions deliver the precision that drives competitiveness by leveraging our blueprint for data integration and data science. We leverage capabilities of state-of-the-art platforms such as Snowflake, Google Big Query to achieve Customer 360 and Personalization powered by AI.

The Paradigm Shift to Cloud.

Whether you are migrating an existing environment or on-premise applications to the cloud, or developing and managing cloud-based applications, Concord Retail is your go-to partner. We enable infrastructure transformations, supporting you with cloud strategy and the best-in-class cloud services. Scalability, security, and increased flexibilities– experience the power of Cloud and all of its capabilities. When you partner with Concord Retail, you partner with leaders in SaaS, PasS, and IasS. Furthermore, our association with Google, Amazon, Salesforce, and many others, ensures that we have the expertise and support to be a Strategic Cloud Partner.

Safeguarding against Threats. Seen and Unforeseen.

Today, the most important concern for organizations around the globe is Data Security. Concord Retail answers this concern with expertly crafted security solution architecture, design, development, testing, and independent evaluation. We provide a comprehensive set of security implementation and consulting services to enterprises and Independent Software Vendors (ISVs). These services are PCI and GDPR compliant, and help prevent and manage cyber-attacks from a variety of sources. We understand issues of Information Security and associated risk and are a trusted partner of established providers of security products and services. From design to development, to testing, we are one-stop for supporting web appliance and cloud security solutions.

The new normal

Curbside Pickup

Concord Retail’s cloud native Curbside Pickup solution allows retailers to give their customers the option to pickup “Buy Online Pick up in Store” orders without entering the store. This solution can be integrated in a matter of days with e-commerce platform, OMS, and mobile app, and requires no major changes or additional work in existing systems. In addition, it provides push notifications to mobile devices of customers and store employees throughout the order life cycle. Location based services and geofencing can provide real-time updates and help improve the customer’s experience.

Contact us to make your customer’s online to store journey safer & faster.

Contactless shopping

Concord Retail blends the best of both the physical and digital worlds with the Contactless Shopping solution. Consumers can visit the store, scan the barcode of the products through the retailer’s mobile app, and checkout within the app. All of this, without the risk of physical contact with anyone. Store associates can scan the barcode on the consumer’s app to verify the purchase.

Concord Retail’s Contactless Shopping, a cloud based accelerator with a PWA, enables retailers to offer this capability in 4 to 5 weeks’ time without any changes to the existing eco system.

Contact us to modernize your customer’s store shopping experience and lift the customer loyalty.

Booking Appointments

Retailers are limiting the maximum in-store occupancy in order to provide safe shopping environments, leading to longer wait times for consumers. With Concord Retail’s Appointments solution, consumers can now book appointments for store visits. A win-win situation, if you may, as retailers can now easily manage maximum occupancy based on the day of the week and time of the day, and consumers can be ensured little to no waiting time.

With Concord Retail’s Appointments solution, retailers can start taking appointments for their stores in less than a week’s time.

Contact us to make your customer visits to store more efficient and safer.

Virtual classes

Virtual classes can be great ways to learn new things, such as recipes, or even how to make awesome home décor. Rather than setting up workshops in physical locations and catering to a limited crowd, retailers can now enthusiast through Virtual classes to avoid physical contact between learners. Concord Retail’s cloud native PWA solution makes hosting virtual classes possible by providing functionalities such as profile, schedule session, payment, and video conference integration such as Zoom. This solution can also provide capabilities for in-store events.

Contact us to have your events go even bigger.

Curbside Pickup

Concord Retail’s cloud native Curbside Pickup solution allows retailers to give their customers the option to pickup “Buy Online Pick up in Store” orders without entering the store. This solution can be integrated in a matter of days with e-commerce platform, OMS, and mobile app, and requires no major changes or additional work in existing systems. In addition, it provides push notifications to mobile devices of customers and store employees throughout the order life cycle. Location based services and geofencing can provide real-time updates and help improve the customer’s experience.

Contact us to make your customer’s online to store journey safer & faster.

Contactless shopping

Concord Retail blends the best of both the physical and digital worlds with the Contactless Shopping solution. Consumers can visit the store, scan the barcode of the products through the retailer’s mobile app, and checkout within the app. All of this, without the risk of physical contact with anyone. Store associates can scan the barcode on the consumer’s app to verify the purchase.

Concord Retail’s Contactless Shopping, a cloud based accelerator with a PWA, enables retailers to offer this capability in 4 to 5 weeks’ time without any changes to the existing eco system.

Contact us to modernize your customer’s store shopping experience and lift the customer loyalty.

Booking Appointments

Retailers are limiting the maximum in-store occupancy in order to provide safe shopping environments, leading to longer wait times for consumers. With Concord Retail’s Appointments solution, consumers can now book appointments for store visits. A win-win situation, if you may, as retailers can now easily manage maximum occupancy based on the day of the week and time of the day, and consumers can be ensured little to no waiting time.

With Concord Retail’s Appointments solution, retailers can start taking appointments for their stores in less than a week’s time.

Contact us to make your customer visits to store more efficient and safer.

Virtual classes

Virtual classes can be great ways to learn new things, such as recipes, or even how to make awesome home décor. Rather than setting up workshops in physical locations and catering to a limited crowd, retailers can now enthusiast through Virtual classes to avoid physical contact between learners. Concord Retail’s cloud native PWA solution makes hosting virtual classes possible by providing functionalities such as profile, schedule session, payment, and video conference integration such as Zoom. This solution can also provide capabilities for in-store events.

Contact us to have your events go even bigger.

Case-Studies

Marketing Automation
Marketplace with Commerce Cloud
Endless Aisle Store App with Commerce Cloud
Commerce and Service Cloud Integration
Accelerate Microsite Development

In Numbers we Trust

Excellence & Expertise

100

Man-years of Omni Apps Architecture

100

Customer Retention

100

Referencable Customers

Best of Tech

To Actualize our Ideas and your Goals

Our client family

Proud to be a part of their growth journeys

Ready to Accelerate?

SwiftWIN is now part of CONCORD

SwiftWIN is now part of CONCORD